DME Expansion Joints Review by Bruce

Summary: Fine.

Review: I’ve only dealt with DME Expansion Joints twice, and I think it was essentially for the same item. I have always bought the same thing form them, and it’s been fine, except for one little hiccup. The wrong thing got sent once, but it got straightened out, and that’s why I gave them a 4. Other than that, all the times we deal with them they have been fine.

Reviewed By: Bruce

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DME Expansion Joints Review by Wesley

Summary: First time doing business with them, and we’re off to a good start!

Review: I’ve only placed one order with DME Expansion Joints, and as of right now I would say they are excellent, and I would recommend them. They seem responsive, as they get back to us quickly, and the orders seem to ship when they say they’re going to ship, so that’s a plus. We’re off to a good start!

Reviewed By: Wesley B.

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Message to former Lortz Manufacturing Customers

We at DME were very surprised to hear the unfortunate news about the abrupt closure of Lortz Manufacturing.

We would like to offer our services to the many customers of Lortz who may have been adversely affected by their closing.  If you are not familiar withDME, we are a premier manufacturer of metal bellows expansion joints located in Santa Fe Springs California.  We have been family owned and operated since 1974.  Please call one of our sales engineers at (562) 921-0464, who will work with you on your existing projects to ensure compliance with your technical requirements and to minimize any cost and schedule impact that you may incur.

Steve Moore
President/Co-ownerDME

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DME Expansion Joints Review by Paul

Summary: Expansion Joint Kings

Review: This company I promise jumps through hoops to satisfies all customers. The work hard and with you from the start of your inquiry to the shipping of your product. Try DME today for all your expansion joint need and you will experience the TOP Notch Service they have to offer. – Paul

Reviewed By: Paul P.

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DME Expansion Joints Employee Steve Moore

Steve Moore, the president and co-owner of DME, has worked with the company for the past 37 years.  Steve started his career with a railroad company, where he worked as an electrician.  Steve’s career path changed when he joined his brothers and his father, Dale Moore, in establishing a family business – DME.  After Dale Moore retired, Steve took over as president of DME.  Steve describes the job of president as being like a “second marriage;” a great deal of time and effort is required.  In his capacity as president, Steve’s main focus is maintaining the health of the company by producing a quality product at a competitive price, always ensuring the satisfaction of the customer, and developing the expertise of his dedicated and talented team members. Steve has an “open door” policy for all team members and welcomes and invites all employee input.

Though generally easy going, Steve is serious about his family business and is fully committed to DME and overseeing its success.  Steve feels that the most important element for DME’s continued growth and achievement is taking care of his employees.

One of the most rewarding parts of Steve’s job is the sense of family shared by his employees and the investment he feels in their lives and success.

DME began as a family business, and has grown from four employees to over seventy.  Even at its current size, Steve and his DME employees all feel like one large family.  Steve works hard to ensure this working environment and is proud of the team he has assembled.  They all share in the family spirit and all have a common commitment to high quality production and customer care.  Steve finds great fulfillment in keeping the same basic principles his father had when he started the business 38 years ago; manufacturing high quality products and maintaining first class customer service, while also helping the customer with any special application, solving their problems, and making the customer’s job easier.

Steve was born in Southern California, and continued his education with a four-year electrical apprenticeship.  He also has 35 years of hands on experience in flex piping components and seismic connectors.  Steve has been married to his wife Debbie for over 30 years and has two grown daughters, Jennifer and Jessica.  As a family they enjoyed camping at different beaches and along the Colorado River, going to the kids’ softball games, and visiting Steve’s parents in Hawaii.  Jennifer is now married and has children of her own, and Jessica is a third generation Moore employee with DME.  In his free time, Steve likes riding his Harley, deep-sea fishing, or playing golf.  He also enjoys anything to do with the water or ocean, especially surfing.  The family still enjoys visiting Steve’s parents, in Hawaii, several times a year.  In Hawaii, Steve enjoys taking advantage of the beautiful beaches and water-centric life style.  Another tropical locale that Steve would love to visit is the island of Fiji.

Steve lives his life and runs his family business with the motto; “treat people as you want to be treated yourself.”  Though the idea is basic, Steve feels that it applies to all aspects of life and will lead one in the right direction.   Steve is proud of DME’s successes and works tirelessly to ensure the continued growth of the business, to maintain DME’s relationships with its customers, and fostering the happiness and quality of life for DME’s employees.

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ISO9001 Kickoff

On Friday, September 2, 2011, we will be “kicking off” our ISO9001:2008 certification process. We have enlisted the services of Michael Madewell and his company, ISO Ready to train our team and to ensure we are in full compliance with the ISO standard.  Michael has an excellent track record working with companies like DME to achieve ISO certification.  We have also appointed ABS Quality Evaluations as our ISO examiner to audit our new ISO compliant Quality Management System and certify DME to the ISO standard.  Our goal is to get this done by the end of the year.

We are excited to be taking this major step aimed at improving customer satisfaction, product quality and competiveness.

 

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DME Expansion Joints Review By George

Summary: Chad has always givin me great service

Review: I have used your service for going on 2 years now. I have never had any issues.

Reviewed By: George V.

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DME Expansion Joints Review by Pat

Summary: Service Service Service.

Review: When the chips are down, DME never lets me down. Our customers are demanding. DME accepts the demand and produces great results.

Reviewed By: Pat M.

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Free Lunch From DME Expansion Joints – Winners Announced

This morning our VP/COO, Lance Schroeder, announced the winners of the DME Free Lunch Contest.  Congratulations are in order for Ted Karas of Boulden Energy, located in King of Prussia Pennsylvania, and Aaron Dyer of Envirokinetics in Pomona, California.

The winners were selected from entrants who submitted photos of DME products in the field.

“We are really thrilled to have two of our longstanding and loyal customers win this contest. We really appreciate the pictures and comments posted on our Facebook page by both Ted and Aaron,” said Lance shortly after the drawing took place.

For anybody who missed out on the latest contest, the prize for winning the contest was a $300 gift card to a restaurant of the winner’s choosing.  Contestants were to post photos of DME products in the field onto our Facebook page.

Thanks to all who entered and congratulations again to our winners!

 

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DME Expansion Joints Review by John

Summary: Always courteous and willing to help.

Review: We are a CAT dealership, and we deal with diesel generators, engines, and all kinds of different types of diesel parts that require exhaust systems. We have used DME Expansion Joints for 20 to 25 years, as long as they have been around.

They are the closest to us, and they are always able to do whatever we need or have whatever we need for larger exhaust systems. Everybody that I deal with there has always been very courteous and willing to help.

Reviewed By: John L.

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