DME Expansion Joints in 2012

We at DME are looking forward to a strong year in 2012 due in large part to our loyal customers for their many years of patronage.

2011 was a good year, and we are seeing signs that the economy is growing.  We hope that your business is seeing the same signs and your outlook for 2012 is just as strong. We are ready to help you with your upcoming projects, so give us a call.

We have worked hard to help give you, our customers, a variety of new tools to use.

  • Our new website has tools and support data/literature to help you in your purchase and decision process.
  • Connect and communicate with us in new ways with FacebookTwitter and LinkedIn.
  • Our ISO certification is aimed at improving customer satisfaction, product quality and competitiveness.

We look forward to a wonderful and busy 2012, and thank you for being loyal customers.  Give our sales team a call at 1-888-436-3462 just to say “hello” or if you are ready for us to help you get started on a new project.

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DME Expansion Joints Review by Tom

Summary: Great product, great service.

Review: DME Expansion Joints has been providing my company with twenty years of great service. The quality of the product is top-notch. I highly recommend that people give Steve a call and to try them out, they won’t be sorry.

Reviewed By: Tom

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Thank You to Our Loyal Customers

DME would like to thank it’s loyal customers for their many years of patronage.

We are proud to say that we have been family owned and operated since 1974.  With the New Year coming, we take the time to reflect on the year and be thankful for the successes that we’ve had.

This coming year is especially exciting as we finalize our ISO certification which is aimed at improving customer satisfaction, product quality and competitiveness.

In 2011, we took the opportunity to connect with our customers in new ways with a new websiteFacebook, Twitter and LinkedIn.  We thank everyone who took the time to follow us, like us and communicate with us through these new channels.  If you haven’t yet done so, please sign up and say hello.

We look forward to a wonderful 2012, and thank you for being loyal customers.

 

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DME Expansion Joints Review by Brian

Summary: Help with chosing correct exhaust system components

Review: Glenn was extrememly helpful and especially patient in helping me choose the correct bellows and expansion joint for my generator exhaust system.
Would definately recommend and use their services again in the future.

Reviewed By: Brian

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DME Expansion Joints Review by Bruce

Summary: Fine.

Review: I’ve only dealt with DME Expansion Joints twice, and I think it was essentially for the same item. I have always bought the same thing form them, and it’s been fine, except for one little hiccup. The wrong thing got sent once, but it got straightened out, and that’s why I gave them a 4. Other than that, all the times we deal with them they have been fine.

Reviewed By: Bruce

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DME Expansion Joints Review by Wesley

Summary: First time doing business with them, and we’re off to a good start!

Review: I’ve only placed one order with DME Expansion Joints, and as of right now I would say they are excellent, and I would recommend them. They seem responsive, as they get back to us quickly, and the orders seem to ship when they say they’re going to ship, so that’s a plus. We’re off to a good start!

Reviewed By: Wesley B.

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Message to former Lortz Manufacturing Customers

We at DME were very surprised to hear the unfortunate news about the abrupt closure of Lortz Manufacturing.

We would like to offer our services to the many customers of Lortz who may have been adversely affected by their closing.  If you are not familiar withDME, we are a premier manufacturer of metal bellows expansion joints located in Santa Fe Springs California.  We have been family owned and operated since 1974.  Please call one of our sales engineers at (562) 921-0464, who will work with you on your existing projects to ensure compliance with your technical requirements and to minimize any cost and schedule impact that you may incur.

Steve Moore
President/Co-ownerDME

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DME Expansion Joints Review by Paul

Summary: Expansion Joint Kings

Review: This company I promise jumps through hoops to satisfies all customers. The work hard and with you from the start of your inquiry to the shipping of your product. Try DME today for all your expansion joint need and you will experience the TOP Notch Service they have to offer. – Paul

Reviewed By: Paul P.

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DME Expansion Joints Employee Steve Moore

Steve Moore, the president and co-owner of DME, has worked with the company for the past 37 years.  Steve started his career with a railroad company, where he worked as an electrician.  Steve’s career path changed when he joined his brothers and his father, Dale Moore, in establishing a family business – DME.  After Dale Moore retired, Steve took over as president of DME.  Steve describes the job of president as being like a “second marriage;” a great deal of time and effort is required.  In his capacity as president, Steve’s main focus is maintaining the health of the company by producing a quality product at a competitive price, always ensuring the satisfaction of the customer, and developing the expertise of his dedicated and talented team members. Steve has an “open door” policy for all team members and welcomes and invites all employee input.

Though generally easy going, Steve is serious about his family business and is fully committed to DME and overseeing its success.  Steve feels that the most important element for DME’s continued growth and achievement is taking care of his employees.

One of the most rewarding parts of Steve’s job is the sense of family shared by his employees and the investment he feels in their lives and success.

DME began as a family business, and has grown from four employees to over seventy.  Even at its current size, Steve and his DME employees all feel like one large family.  Steve works hard to ensure this working environment and is proud of the team he has assembled.  They all share in the family spirit and all have a common commitment to high quality production and customer care.  Steve finds great fulfillment in keeping the same basic principles his father had when he started the business 38 years ago; manufacturing high quality products and maintaining first class customer service, while also helping the customer with any special application, solving their problems, and making the customer’s job easier.

Steve was born in Southern California, and continued his education with a four-year electrical apprenticeship.  He also has 35 years of hands on experience in flex piping components and seismic connectors.  Steve has been married to his wife Debbie for over 30 years and has two grown daughters, Jennifer and Jessica.  As a family they enjoyed camping at different beaches and along the Colorado River, going to the kids’ softball games, and visiting Steve’s parents in Hawaii.  Jennifer is now married and has children of her own, and Jessica is a third generation Moore employee with DME.  In his free time, Steve likes riding his Harley, deep-sea fishing, or playing golf.  He also enjoys anything to do with the water or ocean, especially surfing.  The family still enjoys visiting Steve’s parents, in Hawaii, several times a year.  In Hawaii, Steve enjoys taking advantage of the beautiful beaches and water-centric life style.  Another tropical locale that Steve would love to visit is the island of Fiji.

Steve lives his life and runs his family business with the motto; “treat people as you want to be treated yourself.”  Though the idea is basic, Steve feels that it applies to all aspects of life and will lead one in the right direction.   Steve is proud of DME’s successes and works tirelessly to ensure the continued growth of the business, to maintain DME’s relationships with its customers, and fostering the happiness and quality of life for DME’s employees.

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ISO9001 Kickoff

On Friday, September 2, 2011, we will be “kicking off” our ISO9001:2008 certification process. We have enlisted the services of Michael Madewell and his company, ISO Ready to train our team and to ensure we are in full compliance with the ISO standard.  Michael has an excellent track record working with companies like DME to achieve ISO certification.  We have also appointed ABS Quality Evaluations as our ISO examiner to audit our new ISO compliant Quality Management System and certify DME to the ISO standard.  Our goal is to get this done by the end of the year.

We are excited to be taking this major step aimed at improving customer satisfaction, product quality and competiveness.

 

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